About Us

	Customer Service		Safety and Privacy
	Authors		Further Information
	Technology		Our partners

Customer Service

We respond to every customer inquiry within 24 hours. Guaranteed. In most cases you will receive a reply within two hours and even faster between 8am and 6pm PST.

	US Customer Service:		Click here to display e-mail address
	Spanish Customer Service:		Click here to display e-mail address
	German Customer Service:		Click here to display e-mail address
	French Customer Service:		Click here to display e-mail address
	Portuguese Customer Service:		Click here to display e-mail address

Authors

Writers for Killer Guides are being recruited from all over the world. Whereas Runescape is popular in the UK, Final Fantasy XI is the game of choice in Japan, and Everquest 2 has got its focus in the North American market. This reflects on our recruitment process, which aims to select native English speakers who are not only brilliant gamers of their own, but come from the most competitive fields. Each and every author is being selected in an assiduous evaluation process. Their contracts include an initial payment as well as monthly-paid royalties according to the customer-determined rating of their guide. In other words: The more customers like a product, the higher revenue share the author receives. This approach might explain the currently unmatched quality, the high frequency of updates and the level of detail that are common for every product sold on Killer Guides.

Technology

The Killer Guides site has been optimized to provide a maximum of performance to all visitors. All offered guides are located on a leading edge server farm, managed by VA Cyber Technologies. With a 99.5% uptime guarantee and a high end link-up to major pacific backbones, purchased downloads can be retrieved at any time and record speed. Separate locations in the USA and Hong Kong guarantee this level of reliability throughout the world.

Safety and Privacy

Killer Guides has chosen ClickBank not only to offer a convenient and comfortable payment solution for every customer, but also to ensure a maximum of safety and reliability. Credit card and bank account details remain safe with ClickBank and are not being transmitted at any point of interaction to www.killerguides.net.

Your e-mail address and any personal details you provide to us remain safe. For a detailed explanation of the information that is being gathered while you visit this site and how it's being used, please refer to our privacy policy.

Further Information

For further information, please contact the departments listed below. If you're unsure where to send your inquiry, simply forward it to this e-mail (click to reveal e-mail address).

Our partners